Balmoral Hotel

Negativ: Hard mattress n bad pillows

Positiv: Nicely renovated, in the city center. On site parking very useful, given the heavy San Jose traffic. Good breakfast selection. Staff is friendly.

Negativ: While friendly, staff was surprisingly not knowledgeable about normal turistic needs, such as restaurant recommendations, attractions, venues...

Positiv: The professionalism of all employees,and the care regarding the guest.Very good service,attention for the guests needed,and the confortable costs of all services,especially the Pateomrestaurant. I ...

Negativ: The laundry service.

Positiv: Nice service

Negativ: Communication via email for things like pickup from airport etc. shud b well in advance, not a day before arrival

Positiv: Excellent location, quiet and big room, great breakfast buffet with fresh omelettes

Negativ: Not very aesthetically pleasing, ground floor is a mishmash of garage, shopping mall and hotel facilities. Minor detail though.

Positiv: Personal war super und die Auswahl an Speisen waren Ok