Hotels in Downtown - San Jose

Positiv:: Das Frühstück ist ausgezeichnet.

Positiv:: Location and cleanliness

Negativ:: No

Positiv:: Immaculate, lovely rooms. Food and drinks in the lounge are very good. We look forward to our next stay at this exceptionally nice hotel.

Negativ:: Nothing!

Positiv:: Roomy and spacious.

Negativ:: Did not have enough seats for four in the room. Otherwise everything was just fine.

Positiv:: Breakfast Staff were friendly and helpful. Large sports screen in bar. Close to SAP Arena Bar Food nice.

Negativ:: Seats in bar not built for relaxing

Positiv:: The breakfast was GREAT. The bed was also very comfortable.

Negativ:: I didn't love the immediate surroundings, and I really don't like laminate flooring- it's tacky. It looks nice in the photos, though. And the pool was closed, which was a bummer for the kids.

Positiv:: Location

Negativ:: We couldn’t get a nice view due to queen size beds only being on the back side of the hotel..

Positiv:: I like the inside pool your scarves an when it come to ur rooms

Negativ:: I didn't like that we gotta psy for parking it should come with the room an I think you should have a better breakfast an u should have a microwave an refrigerator in the room an I don't think that your drinks should be five dollars a bottle that to high thank you

Positiv:: The hotel is very close to SAP center. Plenty of restaurants and bars close by. The lounge downstairs was very pleasant and the food and drinks were good.

Positiv:: Didn't have breakfast.

Negativ:: The bed had numerous black hairs, as well as lint in the sheets. The toilet seat was very uncomfortable. When we texted for the valet service, (before we even left our room,) we then waited almost 20 minutes. 15 minutes into our wait, two men came out of a room by the front desk. Neither of them greeted us in any way. One immediately went outside, checked some kind of computer outside, then took off for what eventually was our car. Now, when we arrived shortly after 3:00pm the day before, we were greeted by the valet, & two women at the front desk, all of whom were EXTREMELY kind, courteous, & helpful: that was truly the best part of our stay!!!

Positiv:: Simplicity and cleanliness

Negativ:: A hotel should bear the cost of parking when someone is staying overnight no matter what. Telling me they don't cover this cost is just wrong; very very wrong.!! That's why my overall review is low.!!

Positiv:: Die Zimmer sind sauber mit einem Gefühl zu wissen, dass sie sauber sind

Negativ:: Klimaanlage ist ausgegangen. Super heiß. Kleine Betten

Positiv:: Ein Anwesen in der Familie Fairmont. In der historischen Innenstadt neben Sehenswürdigkeiten von Wert. Auf die Ausstattung eines Highend-Hotels angewiesen, das nicht enttäuschte. Das Personal war freundlich und bei allen Begegnungen hilfreich.

Negativ:: Zusätzliche Gebühren für wifi in diesen Tagen sind unnötig. Hotelkarten müssen verwendet werden, um zwischen Turm und Hauptanlage zu wechseln (obwohl Sicherheit angemessen ist).

Positiv:: Lage

Negativ:: Das Bett war unbequem und hatte nicht genügend Decken Dusche war veraltet und der Duschkopf war billig Keine Kaffeemaschine im Zimmer Spartanisch eingerichtet

Positiv:: Zimmer

Negativ:: Das Personal an der Tür

Positiv:: Ich finde wirklich nichts.

Negativ:: 1. Das Zimmer war veraltet. 2. Zimmer mit Aussicht hatte keine Aussicht. 3. Der Parkplatz war sehr teuer. 4. Hotel hatte keinen Charme oder Allure (anders als das angegebenen Bild).

Positiv:: Zu Fuß in die Innenstadt von San Jose und das Personal war großartig

Positiv:: Mir hat es gefallen, es war der Innenstadt in der Nähe von Bars, Clubs und Restaurants.

Positiv:: Wunderbare Umgebung, tolle Betten in der Nähe vom Kongresszentrum San Jose. Das Personal ist sehr freundlich, der Service einwandfrei.

Positiv:: Upon returning to the room there were balloons and a cupcake for my granddaughter! It was her 2yr birthday.

Positiv:: Very clean and the staff was all friendly and helpful.

Negativ:: Restaurant hours ; not open early enough for breakfast.

Positiv:: Close to convention center.

Negativ:: Signs for constructions/ renovation

Negativ:: 1. Housekeeping does not come every day. 2. Bathroom water was not clean.

Negativ:: Charging a high price for Internet access at this day and age is totally unacceptable. Very bad experience on this point.

Negativ:: Poor welcome on arrival, no explanation of where and when breakfast was served - when we went for breakfast on the day we were leaving, we were told it was a $75 brunch they were serving as it was thanksgiving. Normally breakfast would be served at that time - had we been told at check in, we would have gone down earlier. In the restaurant, we sent a meal back as it was inedible; when we paid the bill, it had not been removed. Rooms and public areas look very dated.

Positiv:: Location

Negativ:: Charged for WIFI

Positiv:: It was clean, neat, near to the stadium where we were seeing a concert.

Negativ:: No

Positiv:: Location

Negativ:: Hotel was understaffed. Renovations were going on upon arrival. From check in to valet to room service ALL SLOW AS HECK! Absolutely would not stay there again.

Positiv:: Beds were super comfy! Bathroom lighting was great. Their room service tasted good!

Negativ:: Maybe the lighting in the room? In terms of like lighting for photos. It was functionally well lit but the color of the light & the placement of the lights wasn’t very photogenic.

Positiv:: I was right in the middle of where I wanted to be. What they came improve upon, dusting after all it is the Fairmount. I went to several floor and notice heavy dust on the hall lights. I am a property manager amd we notice.

Positiv:: Ein sehr gut gelegenes Premiumhotel mit guter Ausstattung, großzügigen Zimmern und einem sehr ordentlichen Poolbereich. Das Personal ist sehr hilfsbereit – wenn auch manchmal etwas langsam ...

Negativ:: Die Zusatzkosten für Parken und insbesondere WLAN sind echt happig, zumal das WLAN teilweise nicht einwandfrei funktioniert hat. Und ein überschaubarer Frühstücksbrunch für 49 $ grenzt an Frechheit ...

Positiv:: Liebte das Hotel, das so geschlossen zum Kongresszentrum ist. Und wir genossen das Essen im Zimmer sehr, tolles Essen und prompten guten Service.

Negativ:: Fühlte sich an, als ob ein Türsteher an der Entetät sein sollte.

Positiv:: Die Betten waren unglaublich! Sehr ruhiges Hotel

Negativ:: The rooms are small

Negativ:: Parking is very difficult.

Positiv:: Beautiful, elegant, well-kept and soo quiet! This was honestly the best stay my family has ever experienced in any hotel while traveling. Room becomes extremely dark at night, no echoing when walking in room or hallway so very sound-proof building. Overall a very pleasant and very comfortable stay. Will definitely rebook for future dates.

Negativ:: Everything has been perfect. Only downside is no onsite parking but there is a lot just across the street from hotel entrance.

Positiv:: Roof lounge. Don’t get rid of it. It is fantastic

Negativ:: Nothing

Positiv:: Close to our business trip destination and reasonably comfortable.

Negativ:: Extreme issues with payment. All rooms were booked under one name for a business trip, but the front desk cancelled one room because the occupant didn't show until the second night (even though we opted to keep the room and the primary person on all rooms checked them in), and the front desk took personal cards for each individual room for incidentals (meals and the like) but then charged the full room rates to each personal card. Had to spend several hours on phone calls and filing paperwork to get the charges reversed and put onto the company card.

Positiv:: It’s was ok!

Negativ:: My expectations were higher than what I experienced. My standard were based on my experience from the Westin Maui. It was still a good stay at the west San Jose!

Positiv:: Location

Negativ:: Valet parking space was too small

Negativ:: Room is cramped. They have redone things, but the room was very cramped and the redone bathroom has very little room at the sink and not enough towel racks.

Positiv:: competent staff... late check out

Positiv:: Staff.

Negativ:: The room wasn’t clean.

Positiv:: Great all around

Negativ:: Nothing

Positiv:: Good breakfast and lunch. Comfy room and bathroom. Nice staff.

Negativ:: Terrible coffee in the restaurant.

Positiv:: Das Hotel ist sehr günstig gelegen

Negativ:: Es war dreckig und alt. Nicht was ich erwartet hatte. etwas enttäuschend

Positiv:: Ich mag die Tatsache, dass es nur einen kurzen Fußweg vom Kongresszentrum entfernt ist.

Negativ:: Kein Parkplatz aufgrund einer Veranstaltung.

Positiv:: Das Zimmer war sehr sauber, alles in allem ist es ein ausgezeichnetes Hotel

Negativ:: Das Parken sollte im Preis inbegriffen sein, etwas teuer

Negativ:: Lächerlich, dass man 25 Dollar für Parkplätze plus 10 Dollar für Internet pro Nacht bezahlen muss

Positiv:: Good location and nice bedroom.

Negativ:: No free WiFi in the bedrooms? Come on... even hostels offer free WiFi nowadays. Also breakfast was too basic for the $20 dollars fee.

Positiv:: Every stay has been marvelous!! Every single person from staff is super welcoming , this is my third time spending the weekend at this location and its honestly amazing . Not to say it is very convenient since its right next to the convention center.

Negativ:: i dislike how i cant ever have a parking space at this location . Parking is not guaranteed for your stay on event nights and that to me is very inconvenient. I had to park my vehicle two blocks down and still had to carry luggage.

Positiv:: Convenience - easy rental car return and access to convention center

Positiv:: Staff was nice

Negativ:: Could have had a happy hour

Positiv:: The room had a nice view to the outside.

Negativ:: The TV in the room was dated and could not locate the remote for it. The hotel allows dogs which is great but doesn’t have any specific area to take your dog. The staff at the desk recommended that I take the dog to the grass located in the median between the street or the park.

Positiv:: Perfect location for conference needs. Restaurant was good. Paid WiFi not convenient. High price for standard Hilton

Positiv:: Nothing it was a jungle!!! Worts place ever to stay

Negativ:: It’s was real loud, the staff was real rude there was no parking. Drunk people all over the hotel two big fights

Positiv:: Beds where super comfy everything was very clean. At the bar had very good service personal was awesome

Negativ:: When came out of the elevator to the room hall way have a bad Smell. Other than that everything was great

Positiv:: i enjoyed the commodity and great location. Everything was perfect , i loved the stay here & i am definitely planning to come back .

Negativ:: . Id love to give this a rate of ten out of ten but our rooms shower head and walls still had some remaining of the cleaning liquid. Also , i paid for parking and didnt find parking inside and found this inconvenient and was asked to park somewhere else.

Positiv:: The room was nice comfortable and clean. It was also in a convient location.

Negativ:: The pool/spa was supposed to be opened at?10am. We waited and it didn't open until 10:25am. Prior to the door being opened we notified hotel staff that it was still locked. When I told staff about my wait when I was checking out they didn't care.

Positiv:: The staff

Negativ:: The room was very dirty

Positiv:: I HAD A GREAT TIME HERE.

Negativ:: GREAT PLACE TO STAY

Positiv:: Das Essen vom Zimmerservice war lecker und schnell. Aufenthalt war sehr komfortabel. Schön großes Badezimmer. Tolle Lage.

Positiv:: Wir fanden eine bis spät in die Nacht Pantry

Positiv:: Location and history of the hotel was great

Negativ:: They ran fire alarm testing without warning us ahead of time. We woke up thinking the building was on fire and forced to listen to a very loud siren for 30 plus minutes. My ears are still ringing

Positiv:: Location was good, room was neat and comfortable.

Negativ:: No tea making facilities was a real downside for me.

Positiv:: Friendly staff, clean and modern decor.

Positiv:: I love the location and the rooms are nice and comfortable.

Negativ:: heater not working and cold air leaking through window's We booked for our anniversary and expected the stay to be comfortable as always. We traveled about a hour plus for the stay and the weather was wet and cold so we just wanted to get into a warm room. We got into the room and it was freezing so they had a tech. come out to take a look, later discovered the issue couldn't be fixed and we had to switch rooms. My boyfriend proposed this night so everything did not go to plan with this stay.

Positiv:: The location in San Jose is pretty good, with a lot of interesting things to do and places to eat close by. The hotel is slightly dated, but it is clean, reasonably well maintained and offers most most amenities a business traveller could ask for, gym included. The card-key entrance system is great and the room service is good.

Negativ:: The wifi is truly terrible. One is unable to do anything online - email barely loads - forget news sites with large digital content or YouTube! No VOIP or WhatsApp calling is possible. This is really a deal breaker, and I cannot recommend the place on this fact alone. The food in the downstairs restaurant is only 'ok. The showers generally leak (I was in two different rooms), the road noise can be quite loud, there is a $7! fee for bottled water and the coffee machine's water dispensers are generally broken and very difficult to remove for refill(the two are related I imagine). The coffee machines also only work some of the time. The small annoyances can be easily forgiven, the internet connectivity cannot be.

Positiv:: Historic nature

Negativ:: We had to be moved into another room on our first night the heater wasn’t working and we froze for an hour in the room it was 57 degrees Also we had a do not disturb sign on the door and yet they still came in to clean even though I went to the front desk on Sat morning and told the man sitting at desk that we were here for a death in the family and didn’t want to be disturbed and to please let the staff know so he clearly did nothing

Positiv:: Location and old feel with updated amenities

Negativ:: No ice machine on my floor

Positiv:: The bathroom was nice and spacious

Negativ:: The bed was so uncomfortable. It was so hard.

Positiv:: I reserved 2 rooms and when we arrived they only had 1 left, so my co-worker had to "walk" to another hotel at 11 pm.

Negativ:: The room was not clean, the phone did work...I can go on and on!

Positiv:: The location and the price of the hotel.

Negativ:: The hotel bed was very uncomfortable and the ac unit in the room is very loud.

Positiv:: location location location

Negativ:: hotel parking $36 per-day is outrageous

Positiv:: Location

Negativ:: I have never been so uncomfortable in a hotel bed as I was here not only was the bed just super uncomfortable the pillows were horrible. I barely slept the entire night. I was hoping this would be a relaxing evening away from home not the case