Hotels in Santa Cruz de Tenerife

Positiv:: Das Personal war exzellent.

Negativ:: Das Zimmer war sauber, aber es fehlte an guter Ausstattung (kein Bademantel und keine Badeschlappen).

Positiv:: Der Pool ist großartig und die Lage Das Personal ist sehr zuvorkommend

Positiv:: Overall - this is a good quality hotel with a very nice design in the common areas and the range of services is what you would expect from a 5 star hotel, without being outstanding in any particular area. The room was clean and spacious, with a large comfortable bed. Very clean bathroom. The breakfast provides a relatively large variety of food, of decent quality. Good coffee - coffee pods machines with several espresso choices. Fresh smoothies made to order. Underground parking next to the hotel - for an extra charge. Spa services of good quality. The staff was very friendly and helpful. The Iberostar chain has a good app that helps with hotel interactions/ spa reservations as well as providing information on the hotel. Central location - close to several good quality restaurants in the area - you can pretty much everywhere from the hotel to the central area of the city. 15 min away by car from Las Teresitas beach.

Negativ:: WIFI - extremely bad internet connection in the room. Worked OK anywhere else apart from the room, where the WIFI signal was weak almost all the time/or just simply stopped. No plug available in the desk area to charge laptop. Furniture is a bit run down. Room was above the street where trash bins are stored. I slept with earplugs so I cannot comment on the amount of noise that might come from the manipulation of the trash bins in the morning. The opening hours of the gym - could benefit from earlier opening hours during the weekend. The Sauna and stream bath are located in the Spa area next to the gym - as a consequence - there is an extra change to use them if you would like that after a workout.

Positiv:: Lage ist sehr gut. Frühstück ist üppig. Das Personal ausgesprochen freundlich

Positiv:: Pool area was excellent.The pool attendant was excellent and spent time helping young child to learn to swim properly.

Negativ:: The breakfast was Ok but some warm items were cold and replenishing the food was slow.The hotel has no views ,the city view was of backstreets.

Positiv:: Excellent staff great location and good facilities

Negativ:: Having a city view room which was near the bins meant we were woken at 1.40 am when the bins were emptied -assume it’s the local authorities choice to empty the bins at that time but frustrating given how good the hotel is.

Positiv:: Hotel very clean and good location.

Negativ:: Car parking at the hotel we paid when we checked out , only to find that the car park was operated by another firm. We showed them our receipt from the hotel that we had paid. That was not enough for the man at the barrier who then rang the hotel to check even though we had a receipt... Not the best experience when leaving the hotel.

Positiv:: Good breakfast

Negativ:: Towels , wasn’t Bathrobe and Slippers. It's weird for 5*

Positiv:: Staff were Exceptional. From the manager Luis giving me a tour of available rooms to choose from, to the staff handling the pool. Everyone truly went out of their way to make your stay special.

Positiv:: Every Thing ,swimingpool and yoga

Positiv:: Wonderful pool, SPA and location to visit sant cruz Friendly staff Good food

Negativ:: Furniture in the room to be replaced Too used and old for a 5 stars

Positiv:: Nice pool area, a little chilly, easy to walk to shops and restaurants downtown. Good breakfast buffet.

Negativ:: Bathrooms are rather cramped, not all employees in restaurants speak English.

Positiv:: The feeling of staying in a magnificent place. Kids friendly. Great staff, very attentive.

Positiv:: Das Frühstück war sehr gut. Die Lage ist perfekt, das Hotel ist genau gegenüber einem schönen Park.

Positiv:: Sehr gut, super Lage gleich in mitten des Geschehens!

Negativ:: Alles perfekt

Positiv:: Gute Lage, gutes Preis Leistungsverhälrnis. Direkt bei den Malls. An der Rundfahrt Strecke der hop in hop oft Busse. Fußläufig zum Zentrum

Positiv:: Service was friendly and efficient Room(junior suite) fabulous Breakfast.. Amazing Nice restaurant and bar, fittings and linens.. First class

Negativ:: Nothing

Positiv:: Sehr nettes Personal und sehr sauber.

Positiv:: The room was comfortable and clean. Check-in was smooth. The staff was friendly. The breakfast and dinner were good. It is about 5 minutes from a central bus station.

Negativ:: Dinner could have started earlier than 8:30, and breakfast on weekdays should be earlier, especially if flights and business start early.

Positiv:: Die Anreise ist 24 Stunden möglich. Wir wurden nachts sehr freundlich empfangen. Zimmer sind ausreichend groß. Das Frühstück ist sehr abwechslungsreich.

Negativ:: Zimmer sind hellhörig, das Bett hat gequietscht.

Positiv:: Great breakfast and awesome price/value ratio.

Positiv:: The location

Negativ:: The breakfast options could have been better

Positiv:: Clean, great bathroom!

Negativ:: The mattress was a little bit soft.

Positiv:: The location of the hotel was excellent for us as we were on a shopping trip. The ability to park the car on the hotel premises is good for a city centre hotel. The room was spacious, recently refurbished and the bed was very large. The bed linen and towels were good quality. The room air conditioning system worked well at a very hot time of year. The staff were very well trained. The nearby open lounge area with self service drinks and cakes.

Negativ:: The breakfast was disappointing as the choice of cereals, fruit and freshly cooked food was limited. We had a room which overlooked a main road and the Meridiano shopping centtre. The double glazing did not completely block out the resulting noise. The front of an electrical socket for data points was completely loose. Our room was over 5 minutes walk from the reception. It appeared to be in a new area aimed at small conferences and training, so we benefited from the self service drinks area. The menu for evening meals was too avant-garde for our taste.

Negativ:: Noisy neighours without respect also after midnight.

Positiv:: Good Hotel, near to the center you can arrive by bus or with 15 minuts walk. I like it, if i will have occasion to return in Sant Cruz i will choose this hotel.

Negativ:: 14 Euro für Parkplatz pro Tag, dunkle Gänge, Licht nur teilweise, hätte mir anstatt Nr 304 eine hellere und modernere Juniorsuite gewünscht; Speisesaal 70-er Jahre Style, etwas lieblos und quasi Kellerlage.. das geht wirklich schöner und gemütlicher

Positiv:: Gute Lage mit Parkplatz (reserviert , allerdings für 14,50), Safe und Pooltücher kostenlos, Info zu Stadtplan, netter Pool mit Garten

Negativ:: Essen im Restaurant teuer, wir wurden nicht darauf hingewiesen, dass es ein günstiges Tagesmenü gab, was wir erst später entdeckten Bei Ankunft telefonierte der Angestellte an der Rezeption und ließ uns einige Minuten warten ohne ein Wort/Zeichen der Entschuldigung - anderer Mitarbeiter war zuvorkommend

Positiv:: The staff was very friendly and helpful. My room was clean, comfortable and quiet. There were drinks for purchase in the mini fridge. The pool was a nice area to relax. The restaurant had excellent service and food - ate there gladly each evening.

Negativ:: If you don’t reserve a space in their garage, street parking can be scarce. Not the hotel’s fault but something to be aware of if you have a car.

Positiv:: Very central and quiet at night. Big spacious rooms with a good size balcony.

Positiv:: Helpful staff. Good breakfast. Not too far from the metro which gives good access to the centre and airport bus link. Spacious quiet room. In a nice garden district which felt safe.

Negativ:: Airconditioning didn't seem to be working in room. The hotel is further from the centre than I expected but not a problem if you don't mind a good walk.

Positiv:: Spacious room clean hotel

Negativ:: The junior suite was a disappointment: it was slightly outdated and limited extras in a suite. The bathroom door handle broke and needed repaired. The hotel gives the impression that it’s cost cutting and on a tight budget: Breakfast was very disappointing

Negativ:: Everything was fine

Positiv:: Staff was friendly and welcoming. Hotel room was comfortable and quiet. The pool and garden are great to have in the city.

Negativ:: Swimming pool could be cleaner.

Positiv:: Location was great .. staff were very friendly and helpful

Negativ:: Air conditioner in the room didn’t work

Positiv:: There was a parking place in the garage of hotel. Good breakfast, fast internet.

Negativ:: The bathroom was not clean enough, the grouts need better clean.

Positiv:: Sehr nett das Personal, hat Vergessenes gut verwahrt.

Positiv:: Location

Positiv:: Nach ein paar Wochen Hostels war es schön, ein gemütliches Bett zu haben, in dem man schlafen konnte. Der Platz war sauber und gut gepflegt. Keine Probleme mit dem Aufenthalt hier. Ich würde es empfehlen, wenn Sie ein paar Tage in der Stadt bleiben möchten. Der City Tour Bus hält einen Block entfernt und machte es wirklich einfach, die interessanten Touristenattraktionen in Santa Cruz zu sehen.

Negativ:: Es gab keine Parkplätze vor Ort, wie ich sie bei der Buchung gelesen hatte. Musste eine Weile herumfahren, um einen Ort zu finden, um das Auto für ein paar Tage zu verlassen. Die Duschen funktionieren aber recht gut, das Design macht es so, dass Wasser überall hingeht und im Wesentlichen den Badezimmerboden in eine Eishalle verwandelt. Eine Tür oder sogar ein Vorhang würde helfen.

Positiv:: Location is great, a quiet area near a gorgeous park. The park ... you must find time to enjoy it Ocean shore and city center are a bit far away, but walking was pleasant. We received a superior room instead of a standard one

Negativ:: The initial room was for smokers ... and there was no need to smoke, smell was more than enough :) Pool is much smaller than it appears in the photo. No balcony. The building is old, so finding your room through the narrow corridors or accessing the underground parking is a challenge

Positiv:: Großes Zimmer, sehr gut ausgestattet, insgesamt gutes Frühstück

Negativ:: Waschbecken im Bad mit Schäden schmälern den guten Eindruck. Einzelne Bestandteile des Frühstücks augenscheinlich nicht mehr ganz frisch (Brotscheiben, Salatblätter)

Positiv:: Eines der Highlights war der Pool und der Jacuzzi auf dem Dach, hier gab es einen schönen Blick aufs Meer und auf die Berge (Auch Hausdächer, aber trotzdem sehr schön) Auch die Sauna und der Fitnessbereich hat sehr zur Entspannung beigetragen. Ein sehr gutes und reichhaltiges Frühstücksbuffet, speziell der frisch gepresste O-Saft.

Negativ:: Food in the restaurant could be improved.

Positiv:: Very nice service from the personal. They gave us some hot tips for dinnerplans. Our room got upgraded and that was a nice surprise.

Negativ:: The shower temperature could vary some while you where showering.

Positiv:: Impecable cleannes, perfect location, very good services, friendly and welcoming staff.

Negativ:: Just a minor thing, sometimes the shower changes unexpectedly to very hot water for a few seconds.

Positiv:: Staff are so nice and helpful ... Hotel is spotless

Positiv:: Everything excellent!

Positiv:: Location was great, 10 min walk from the Main Street. Rooms are spacious, clean, staff is excellent and friendly.

Negativ:: Breakfast was good but not excellent. It’s almost impossible to park in the street so you have to pay for their parking.

Positiv:: Excellent hotel! Very clean, perfect location also swimming pool in roof terrace.

Negativ:: We asked for double bed and instead we got twin beds, very comfortable but not what we asked for.

Positiv:: Ideal situated next to the park beautiful and I easy walking distance to shops and restaurants . Taxi back up cost 3 .15 euros.

Negativ:: nothing

Positiv:: The rooftop pool is amazing and normally pretty empty which is a bonus!

Positiv:: Wir haben das Hotel als "Übernachtungshotel" vor einer Kreuzfahrt gebucht. Alle Erwartungen wurden erfüllt. Super Lage in der Stadt. Am nächsten Tag zu Fuß zum Hafen. Kreuzfahrtterminal in wenigen Minuten erreicht. Vorher Super Frühstück im Hotel. Alles Gut. PS: Besonders gut hat uns die Bar auf der Dachterrasse gefallen.

Negativ:: Nichts

Positiv:: Lage des Hotels war sehr zentral in der Nähe der Fussgängerzone.

Positiv:: Rooftop bar!

Positiv:: Eine detaillierte Bewertung ist aufgrund des kurzen Aufenthaltes nicht möglich. Positiv zu erwähnen ist die zentrale Lage des Hotels und vorallem der sehr freundliche Concierge welcher uns in allen Fragen sehr hilfreich unterstützen konnte. Die Rooftop Bar im Hotel lädt zu einem Drink ein, wir haben diese Bar genutzt und waren zufrieden.

Negativ:: Nichts.

Positiv:: Very comfortable hotel in the centre of Santa Cruz. Staff were very friendly and helped me with a garage for my bicycle. Close to restaurants and bars, yet silent during the nights.

Positiv:: A decent hotel with great location to see the city, regular set of services. Clean and comfortable enough to stay for one or two nights.

Negativ:: I’ve stopped a lot in NH hotels before and one of the aspects I liked was the breakfast. Here it was rather basic.

Positiv:: Location

Negativ:: Breakfast should be included. Coffee machine in the room as well. All these items make travel far more comfortable.

Positiv:: Great Place for every kind of City Trip. Tram less than 100 m far away. It‘s not really fair to classify it as a 3 Star Hotel because rooms are renovated and on NH Standard. Only the Building itself is from the 70‘th. And be sure, nobody needs the Hotel restaurant because your directly located into the old town with a lot of famous Tapas Bars and Restaurants.

Negativ:: Breakfast wasn’t really bad, but not comparable to the normally good NH Standard.

Positiv:: The location is quite convenient, in the very centre of the Santa Cruz. Room was nice, and overall hotel impression was good - breakfast wasn't anything fancy but was generally good.

Negativ:: Parking entrance is hard to find - it's at the end of a dead end right after the blocking sign (and there's no entrance for non-residents from another direction) so we did two rounds before we understood how to approach. Parking entrance is through the freight elevator, very tight. Otherwise no complaints.

Positiv:: Check-in/Reception was friendly and efficient; I was greeted by name even before I showed my reservation details. The room was clean and well-equipped (with a welcoming plate of fresh fruit slices), with a safe and fridge/minibar. (Beware of the minibar prices though!). Although we didn't need it, aircon appeared to function well and was simple to operate/adjust. Breakfast was good quality, varied and plentiful with fresh cheeses and meats and a selection of pastries. I had requested and we were allocated a quiet room (end of corridor). The hotel is in a good area for restaurants, with the popular "Noria" street about 5 minutes walk away.

Negativ:: There was no daylight into our room, as it looked on to a gloomy internal space within the building; the sky could just be glimpsed with difficulty by looking steeply upwards from the second-floor room window. Room decor (dark-brown wooden panels and off-white greyish wallpaper) made the room even darker, so we had to keep lights on at any time of day. There was a 1-metre square "window" at about 1-metre height between the bedroom and bathroom/toilet area. Although the glass was partly frosted (with clear glass strips between frosted areas), it was quite translucent and the light from the bathroom would disturb someone sleeping in the bedroom. The bath tub and shower were immediately on the bathroom side of the window, so that the silhouette of anyone showering was clearly visible. (Photo 16 of the hotel's picture gallery partly shows this feature, and could actually be the room we had). The 6th-floor rooftop "sun terrace" - one of the plus points for booking this city-centre hotel - was only open Friday through Sunday. On the one occasion we did manage to visit the terrace, it seemed to be a pleasant area for afternoon relaxation (although music from the bar was quite loud). This is very much a "business hotel" with little local atmosphere or charm. Although a restaurant and bar are advertised, we didn't actually notice anyone dining at any time during our 7-day stay.

Positiv:: Location. Staff overall friendly.

Negativ:: I asked for a double bed and was given a twin. The mattress is simply too hard. I asked for a quiet room on the top floor which I also didn't get.

Positiv:: If the price for your stay is acceptable for you, definately go for it. We booked well in advance and prices were very reasonable. Soon thereafter prices rose a lot. Perfect price/quality ratio

Positiv:: great breakfast, clean and comfortable.

Negativ:: Location a bit off the city center.

Positiv:: We use this hotel quite a lot when CD Tenerife are playing at home, perfect location for the ground.

Positiv:: good for purpose

Positiv:: Spacious rooms at good location

Negativ:: Facilities are moderate

Positiv:: The showers are very nice. Good and powerful and there's also a bath and bidet which is great. I was very impressed with the shower. The beds despite the whole twin issue are very comfortable and very clean. The hotel is quite pretty and has nice decor. Also, it's very quiet which at carnival time is appreciated as the noise levels can become difficult in other parts of town.

Negativ:: This hotel falls short in a number of ways which could be easily rectified. This is a 4 star hotel but I would have said it's more like a 3 with the standard of service. Firstly, they list as having double rooms and twin rooms except app of those rooms have twin beds regardless. When I'm paying for a double I expect a double bed. Why bother making the distinction between double and twin when they are all in fact twin rooms?. Secondly, when I ordered room service I was told that I hadn't opened credit so had to pay in cash.. It's absurd that I wasn't asked for a credit card on check in, I would expect something like that to have been mentioned instead of being treated like I was going to do a runner on the bill. I eventually had to go and give front desk my credit card to ensure this didn't happen. And finally on check out, I had 2 extra breakfast on my invoice. I said that I hadn't eaten breakfast at the hotel and was asked a number of times if I was sure. Bear in mind I was a solo traveller.. it makes no sense that I would have ordered two of the buffet breakfast on the same day. Silly issues but enough to put a dampener on my stay. The other issue is the location which may or may not be an issue depending on the type of traveller you are. You have to walk a good 20 minutes to get to anywhere.

Positiv:: Large spacious hotel..bed very comfortable. .staff very nice. ..

Negativ:: Need Extra lighting in bathroom...

Positiv:: Wir haben dieses Hotel spontan buchen müssen da unser eigentliches Hotel sich als Katastrophe zeigte! Hier war alles perfekt !! Nur zu empfehlen!

Positiv:: Wie schon so oft, haben wir die Junior Suite mit großem Badezimmer, die bequeme Garage, das gute Frühstück und das kleine Abendessen auf der Terrasse genossen. Da unsere Fähre nach Spanien erst am Abend abfuhr, durften wir unser Auto den ganzen Abreisetag über in der Garage lassen - vielen Dank!

Negativ:: Die Speisekarte der Bar mit Terrasse wurde leider radikal verkleinert. Mein Lieblingsessen - die crujientes - habe ich nicht mehr bekommen. Vielleicht beim nächsten Besuch?

Positiv:: Ein modernes Hotel mit zahlreichen Ruheecken und Loungebereichen. Sehr geräumige Apartments, die keine Wünsche offen lassen. Hervorragendes Frühstück. Ruhige Lage am Rande des Stadtzentrums, in das man etwa 20 Minuten Fußweg benötigt. Dadurch aber ideal für Autofahrer (eigene Tiefgarage ist vorhanden), die nicht in eine Fußgängerzone müssen.

Negativ:: Keinerlei Kritikpunkte!

Positiv:: Very well adapted for disabled persons with ramps and elevators everywhere.

Negativ:: While decent, the breakfast buffet had a smaller selection of foods than we had expected from a 4-star hotel, especially in terms of pastry (no chocolate muffins or croissants here).

Positiv:: Location, space of room was great.

Negativ:: Maybe a balcony.

Positiv:: Spaciousness and brightness. All areas were very clean. Good shower comfortable bed. Parking available. Staff were very pleasant. We did not eat in the restaurant but there seemed to be a good choice and it was reasonably priced.

Negativ:: It was a bit far from the centre of town.

Positiv:: This is the second time I stay at this hotel and again it did not disappoint. Very clean in an excellent location. The staff is very friendly and helpful. Love it!!!

Negativ:: N/A

Positiv:: Vor allem hat mir das Zimmer gefallen, weil es auch einen Balkon hatte. Dann hat mir noch gut gefallen, das das Restaurant ein Menü für 12,00 Euro angeboten hat. Im Preis war auch noch ein Getränk nach Wahl und Nachtisch und ein Kaffee.

Positiv:: Great location

Positiv:: Sehr zentrale Lage, ich hatte einen schönen Blick aus dem Zimmer. Zimmer verhältnismäßig groß, alles modern, sauber und gepflegt, alles gut in Schuß

Negativ:: Keine direkte Anfahrt möglich (Eingang in Fußgängerzone)

Positiv:: Clean and comfortable room. En-suite with bath.

Negativ:: Meal in evening, the fixed price menu del dia was disappointing.

Positiv:: Localisation

Negativ:: Unfreundliche rezepzionistin war die erste nacht. Zweite nacht under tag war freundliche personal.. Das war userem glück.

Positiv:: Location was fabulous. So easy to travel to and from. This was our 4th visit to Principe Paz and we will definitely be visiting again.

Negativ:: We found the bed a little uncomfortable but that was our only dislike.

Positiv:: Sehr gute Lage. Gutes Frühstücksbuffet.

Negativ:: Quietschendes Bett!

Positiv:: Nice, very cosy, clean room and super helpful staff. I very much enjoyed the location of the hotel. It was right in the centre.

Negativ:: The room was a bit too narrow in some parts due to the structural organisation of the building.

Positiv:: The staff was super helpful and nice and the breakfast was great.

Positiv:: Good breakfast, good size shower with good water pressure and a comfortable bed.

Negativ:: They must advise that reaching the hotel by car is not possible

Positiv:: Rezeption rund um die Uhr besetzt. Ruhige Lage, zentrale Lage, schöne große Zimmer

Positiv:: Great situation. Been many times and always great

Negativ:: Location Bed Hot water Steam iron

Positiv:: Very professional and polite staff. The room was spacious and clean. The location is perfect if you want to discover the center of Santa Cruz.

Positiv:: Very good staff, nice, friendly. Helped with every request very quickly.

Positiv:: toller Pool und sehr moderne Einrichtung

Negativ:: Etwas laut (Autos) von der Straße/Rambla, aber mit Ohrstöpsel kein Problem :)

Positiv:: It’s in an amazing area, next to a beautiful park. The staff is fantastic, very helpful for what I needed! Room was incredibly comfortable and clean, with the nice view over the hill and a street.

Positiv:: Das Bett mit der super Matratze. Und Utensilien für die Hygiene.

Negativ:: Keine Parkplätze. Man muss ganz schön suchen.

Positiv:: We love the location this is our fourth visit we took the family this time. Great vaule for money.

Negativ:: The bar staff were so slow we waited on two occassion for over 20 minutes for our drinks. One night they took so long 2 members of the family went to bed. Such a shame as we usually love to have a drink in the bar before dinner and on our return home. Went else where in the end.

Positiv:: Die Lage, das reichhaltige Frühstückstücksbufett, die grandiose Aussicht über die Stadt, der schöne Park nebenan, das freundliche Personal an der Rezeption.

Negativ:: Die großen Teller auf dem Frühstückstücksbufett waren alle nicht sauber.

Positiv:: Comfortable bed, nice balcony, excellent breakfast and superb location

Positiv:: Just what we need: a room for sleeping at a good price

Negativ:: The first room that they gave us was very noisy, to close to the elevators

Positiv:: The location was perfect and our room was fabulous! We ordered one with a balcony and I'm so glad we did....the view was incredible! We are definitely going to book for a longer stay here.

Negativ:: The noise from the street kept us awake and the bed was really hard. No air conditioning.

Positiv:: - extremaly comfortable bed. I slept like a baby - good Wifi

Positiv:: Sehr nette Gastgeber, die Pension wurde jeden Tag gereinigt. Grosse Zimmer

Positiv:: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Negativ:: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Positiv:: Das Personal ist sehr freundlich und hilfsbereit bei jeder Frage. Der Preis entspricht vollkommen der von der Pension Milema angebotenen Unterkunft und die veröffentliche Beschreibung ist die tatsächliche Ausstattung: es ist eine Pension, die Zimmer sind schlicht eingerichtet und mit Gemeinschaftsbädern alle Räume werden täglich sauber und ordentlich gehalten. Komische Gäste können in allen öffentlichen Gaststätten vorkommen. Die Pension ist umkreis von Bars und Supermarkts, öffentliche Verkehrsmittel sind ebenfalls fussläufig erreichbar. Aufgrund der Zentrallage liegt die Pension nicht in der Stille. Sehr nützlich ist ein Waschcenter etwa Zweihundertmeter von der Pension entfernt. --- The staff is very friendly and helpfull by any question. The price is comform the offer: the rooms are simple furnshed with common bathrooms and all the building becomes cleaned dairly. Strange guests are found in every public house. The surrounding area offers many bars and supermarkets, public transport too. Due to the central location the silent fails. Advantageously a public laundry/washcentre just twohundermeters nearby.

Negativ:: Keine Einwendung. No objection.

Positiv:: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Negativ:: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Positiv:: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Negativ:: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Positiv:: Dafür, dass es sich um eine sehr einfache Unterkunft mit Gemeinschaftsbad und Toiletten handelt, war alles sehr sauber. Die Lage innerhalb der Stadt ist auch sehr gut, mit Cafe / Bar direkt im gleichen Haus. Bequeme Betten und gute Kissen.

Negativ:: Bei der Parkplatzsuche braucht man etwas Glück, es hat sich aber nicht als echtes Problem herausgestellt. Die Lage in der Innenstadt bringt den üblichen Geräuschpegel einer großen Stadt mit sich.

Positiv:: Die Pension ist sehr einfach, aber für ein paar Nächte ausreichend. Wer nicht unbedingt nahe des Stadtzentrums sein möchte und die Anbindung an den ÖPNV wichtiger ist, ist in dieser Unterkunft richtig. Tranvia und viele Busse fahren nur ein paar Schritte entfernt ab. Im Zimmer hätte es sogar einen kleinen Kühlschrank gegeben, habe ich aber nicht benutzt.

Negativ:: Das Bad könnte eine Renovierung vertragen. Die Fenster klapperten im Wind, was nachts ein bisschen störend war.

Positiv:: Das Zimmer war sehr sauber und hat für den Kurzaufenthalt seinen Zweck bestens erfüllt. Zu Fuß bin ich in 15 Minuten im Zentrum gewesen. Das Personal war die ganze Zeit sehr freundlich, hilfsbereich und diskret. Das Gemeinschaftsbad war eigentlich immer frei und es gab keine Wartezeit zum Fertigmachen. Ich kann die Unterkunft für Leute empfehlen, die viel unterwegs sind und keinen Komfort und Schnickschnack brauchen.

Negativ:: Es gab nur eine Steckdose im Zimmer, d.h. ich konnte nicht meine elektische Zahnbürste und z.B. mein Mobiltelefon zeitgleich aufladen. Außerdem ist es doch sehr hellhörig im Gebäude (ständiges Türenknallen bis spät in die Nacht durch andere Gäste) und auch in Bezug auf den Lärm von der Straße war ein durchgängiges nächtliches Schlafen kaum möglich. Des weiteren hätte ich mir ein eigenes Waschbecken im Zimmer gewünscht, wie es auf manchen Bildern zu sehen ist, dem war leider nicht so. Außerdem wäre es ein wenig angenehmer gewesen, wenn man auch den Waschebereich mit den Waschbecken hätte abschließen können, um sich nicht verkrampft in der kleinen, dann doch sehr nassen Dusche, umziehen zu müssen.

Positiv:: Einfach, mit Toilette auf dem Flur, aber prima Preis Leistungs Verhältnis und gute Versorgung. Kneipe, Supermarkt gegenüber, ein paar Schritte zur Strassenbahnhaltesstelle.

Positiv:: Gute recht zentrale Lage.

Negativ:: Zimmer sehr einfach,schmucklos, spartanisch, nicht zum sich aufhalten gedacht . Würde es für einen Mittel-Europäer nicht weiterempfehlen.Fuer Studenten selbst mit wenig Geld würde ich eine Jugendherberge empfehlen.

Positiv:: Eine Bar und ein kleines Lebensmittelgeschäft gleich neben dem Hotel.

Positiv:: Price and location

Negativ:: Everything is old and no breakfast service.

Positiv:: The staff is really kind and generous.

Positiv:: Very friendly staff. Cleanliness and quietness.

Negativ:: No Wi-Fi in the room.

Positiv:: Central location reasonably good style and forniture and comfortable bed.

Negativ:: The room and bathroom was found clean, but a careful eye would spot some dirt. There is not air con, which it’s okay in S.Cruz, but the fun was not working well.

Positiv:: Zimmer liebevoll ausgestattet und die Betten sehr bequem.

Negativ:: Bad war sauber, aber die Oberflächen im Zimmer voller Staub.

Positiv:: Small and clean. Good proximity to airport

Negativ:: Just spent a night there

Positiv:: schöne Lage in der Altstadt in einer Nebenstraße, so dass es Nachts ruhig ist; das Hotel ist liebevoll gestaltet, aber von einfachem Standard

Negativ:: das Bad ist winzig, mit Miniwaschbecken, für einen längeren Aufenthalt nicht zu empfehlen

Positiv:: Great location - everything is within walking distance. Quiet street. The room is small but it has everything one needs. The staff at the reception is very kind.

Positiv:: Awesome location, very clean, good reception, very good mattress.

Negativ:: Small bathroom.

Positiv:: Staff is super nice

Negativ:: Internet wouldn’t work at all I tried daily repeatedly and had to walk to another bar near by to get it but I’ve stayed here before and it wasn’t an issue

Positiv:: Nice and clean place excellent for the price I payed

Negativ:: I do not want something does not like, but maybe will be better an air conditioner.

Positiv:: Location

Negativ:: Noise. Paper walls.

Positiv:: Lage einfach genial. Man ist sofort im Mittelpunkt des Geschehens wenn man auf Stadturlaub ist um geschäftlich unterwegs zu sein. Öffentliches Parkhaus in unmittelbarer Nähe, Höchstpreis 24 Std. 9,50 € Bei Buchung über Hotel ein anderes Parkhaus etwas weiter und komplizierter für 10,-€ für wie lange weiß ich nicht, da die Reception nicht darauf hinwies. Zimmer weiter unten wenn Innenhofseite, leider durch Luftabzugsröhren etwas geräuschvoll, erst die obere Zimmer Etagen 7 lassen etwas Tageslicht in's Zimmer und bieten zumindest eine Sonnenterasse aber ohne Pool. u. Dusche aber dafür eine herrliche Aussicht auf die Stadt. Des nächtens sind die kleinen Kneipen und Bars und Restaurants rund um die Plaza ein Erlebnis...und das ohne dröhnende Discodröhnung!!!

Negativ:: Alles relativ neu, aber halbherzig renoviert, Klimaanlage noch vermutlich aus den 80ern, daher auch sehr geräuschvoll. Kopfkissen leider hart wie Brett, dafür mindestens zwei deutsche Fernsehprogramme als Wiedergutmachung. Der Frühstücksraum erinnert eher an ein Gedränge im Bus als wenn's dort eine Büffet gratis geben würde, Bedienung total fertig schon am Morgen schwitzend überfordert...no go! Dafür gibt's Cafebars allenthalben um die Plaza...sowie auch eine nette Tapabar gleich unten links wenn man hinten auf den schön bepflanzten Paseo rausgeht ...

Positiv:: The location was easy to find. Beds, matress, towels, pillows, and closets in excelent conditios. Very pleased with the personnel and their wish to please. We are very happy with their attention and will to pease. We are certainly going to visit again and recomend to our friends.

Negativ:: There is nothing we can think of not liking, very pleased with everything.

Positiv:: Comfortable bed, well presented & clean bathroom

Negativ:: Nowhere to put toiletries in the bathroom or hooks for clothes

Positiv:: Good hotel in great location. Good staff but maybe a bit expensive considering the facilities of the room (standard) and because it wasn't a special date with festivals or parties around.

Positiv:: Sehr zentrale Lage, Frühstück

Negativ:: Hellhörige Zimmer, Zimmerkomfort, Parkhaus des Hotels sehr eng

Positiv:: We didn't have breakfast

Negativ:: The hotel staff were great. It's a 3 star hotel and a very good one.

Positiv:: The hotel location was quite central and convenient though parking is an issue unless one uses a paid parking. The breakfast was good with quite a few choices but the best part was the view from the breakfast room!

Negativ:: We stayed 2 nights and the room wasn’t cleaned at all during our stay neither were our toilet supplies/ towels changed or even the bin emptied! The covers on the bed were quite thin and not tick enough for comfort. Because the room was quite tiny, the TV directly against the bed had a bright blue light that was disturbing in the dark. Hence there was need to cover it up with clothes as there was it was difficult to find the switch to turn it off!

Positiv:: Nice place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good.

Negativ:: No aircirculation in bathroom, smelling and humid from showering through bedroom, water out of shower when used, muggle in shower. Breakfast hold in another hotel/house. Parking difficult if not ordered in advance.

Positiv:: Bathroom obviously new and spacious, good breakfast (not the coffee) - fresh fruits (breakfast will be served in another hotel 150 m away). After all good hotel for a couple of nights to explore the city

Negativ:: Not enough shelf space which I wouldn't complain about if it wasn't only the tiny bed table.

Positiv:: Frühstück Ok

Negativ:: Toilettenbürste fehlte

Negativ:: Lage super- Frühstück reichhaltig, Personal sehr freundlich - insgesamt ein toller Aufenthalt

Positiv:: Super Lage für uns, da wir am nächsten Tag auf´s Schiff wollten. Frühstück war ok.

Positiv:: Low price, good and clean room. Tap water inside the room.

Negativ:: Far from city center

Positiv:: Die Unterkunft hat einen Late Check in was super ist, wenn man sehr spät in Teneriffa ankommt. Ansonsten ist die Unterkunft sauber und hat alles was man braucht.

Negativ:: the street was loud but the rest perfectly fine

Positiv:: Schneller Check in ,Personal sehr Freundlich,besonders der Nachtportier, gutes Frühstück, 150 m zum Bahnhof

Negativ:: Nichts

Positiv:: Easy to find. Close to the centre. The price is worth it but if you stay for more than 1-2 nights could be very uncomfortable.

Negativ:: The internet connection was poor. The room we stayed in was not very comfortable - when you take a shower water flows into the bedroom. Also the bathroom was very small.

Positiv:: Simple rooms, clean, very good price. Very quiet area. The doors of the rooms are very strong.

Negativ:: There was a client in the next room that was couching all the time. An other client at around 1.30am has come in his room with his luggage running in the hallway and making much commotion.

Positiv:: Location

Negativ:: Noise by the other rooms and all around, very small bed written like doublebed

Positiv:: Lokality is not so pretty, but it is close to center of city.

Positiv:: Great value for this clean comfortable accommodation in a good location with pleasant staff.

Positiv:: Zentrum schnell erreichbar, Personal super freundlich und hilfsbereit

Negativ:: Die Ausstattung könnte mit wenig Aufwand hübscher gestaltet werden

Positiv:: Neat, clean, well located with very friendly staff.

Positiv:: Good price for single room

Negativ:: For six or seven room was just one bathroom. The shower was really small

Positiv:: Das Frühstück war gut: Die Auswahl an Brotsorten, Früchten etc. ist positiv hervorzuheben. Die Damen vom Frühstücksbuffet waren freundlich. Die Lage der Unterkunft ist hervorragend. Preis-Leistung insgesamt gut!

Negativ:: Der Kaffee vom Frühstücksbuffet ist verbesserungswürdig.

Positiv:: Really kind staff in reception and breakfast.

Negativ:: Zimmer statt der angegebenen 30 m² keine 20 m². Kein Tisch, kein Stuhl; angegebener Schreibtisch nicht vorhanden. Nach Auskunft der Rezeption gibt es nur 2 Zimmer mit Tisch! Auch ansonsten keine Möglichkeit abends etwas zu arbeiten. Keine Möglichkeit etwas zu trinken zu bekommen, auch kein Automat vorhanden!! Parkplatzreservierung hat weder über Internet geklappt und vor Ort. Es stimmte nichts mit der Hotelbeschreibung überein.

Positiv:: Regular guest so definitely my choice in Santa Cruz. Nice rooms but not modern. Breakfast unbeatable!

Negativ:: Nothing

Positiv:: Helpful staff centre of town

Negativ:: Very noisy at night also WiFi did not work Mattress needs replacing as very uncomfortable

Positiv:: location

Positiv:: 1. Unbelievable Room! Very Clean and well Desgined 2. We had a Really Good Check in Experience. The woman in Check in was Really helpful, she managed very quickly a Parking for us. Well done to Managment for choosing her. 3. Very Good Location, exactly in the Center! 4. I rate the Hotel as 3 Stars Hotel 5. Very Big Bath Plus Big Balcony

Negativ:: Nothing!

Positiv:: Good staff, perfect breakfast, very clean, all perfect

Negativ:: I liked everything about this hotel

Positiv:: super zentral gelegen - direkt Plaza de la Candelaria/ España, diverse Restaurants und Einkaufsmeile vor der Tür, Balkon mit Top-Aussicht auf Plaza/ Hafen, Frühstück alles dabei

Negativ:: Es gibt nichts auszusetzen. Natürlich ist durch die zentrale Lage eine gewisse Geräuschkulisse vom Plaza aus vorhanden, wenn die Fenster geöffnet sind. Wen das möglicherweise stört, soll einfach Oropax einpacken. Uns hat es nicht gestört.

Positiv:: Location could not have been more central. Room and bathroom were spotless and the staff were friendly.

Negativ:: The room was hot and there was a flourescent light outside the window that stayed on all night that meant you couldn't have the balcony door open to let in some air. The mattress was sunk in the middle which made it feel like you were sleeping on a slope and wasn't comfortable and there was noise outside from the street cleaners until nearly 2am.

Positiv:: It was great and the location was great

Negativ:: No air con

Positiv:: Position near the main street. Continental breakfast for 5€ very good with a lot of choice

Negativ:: Very old structure. No air conditioning, the room was very hot. Not enough toilet things such as shampoo ad towel.

Negativ:: Die Matratzen sind viel zu hart. Man liegt auf einem Brett.

Positiv:: Good location for the port

Positiv:: Didn't have breakfast but cafeterias close by and very good value.

Negativ:: Tea and coffee making facilities in the room. Advertised as having a mini bar but the fridge was empty.

Positiv:: Saubere Unterkunft mit zuvorkommendem freundlichen Personal. Ruhige Lage. Preis Leistung top.

Negativ:: Parkplatzmangel zu bestimmten Zeiten(Lage in einer Wohngegend)

Positiv:: the best

Negativ:: the best

Positiv:: nice and very kind staff

Negativ:: low level of english

Positiv:: Das ganze Hotel war sauber, modern. Gute Ausstattung. Sauberes Bad mit vielen Handtüchern.

Negativ:: Die Matratze war nicht gut. Es war einfach eine billige Matratze, bei der man die Federn spührt. Für 2 Nächte okay....für länger problematisch.

Positiv:: Can't fault this place for a few days break. Very clean and modern and there is a little bar right outside (closes at 6) for any snacks

Positiv:: We only needed to stay one night and this hotel was perfect for that. Liked having a balcony. The beds were very comfortable and having a mini fridge in the room was a great! Everything was nice and clean in the room. The vending machine on the ground floor was just good value for money. There was a really well stocked supermarket nearby with fresh produce on offer. A little further down the road was an excellent bakery

Negativ:: The location was ok but I thought we would have easier access to the cruise terminal to board a P&O ship due to the pictures showing a ship docked close by. It cost 10 euros in a taxi to reach it - not the end of the world

Negativ:: The wifi doesn't work in the room, only in the lobby.

Positiv:: Very quiet room and decent bathroom.

Negativ:: The bed was uncomfortable and in plastic, which makes you sweat.

Positiv:: Easy parking and pleasant walk along the Rambla to the city centre.

Negativ:: Needs an iron and ironing board and tea and coffee making facilities.

Positiv:: The hotel is basically in the center of Santa Cruz. Very good location! The staff was friendly , I arrived earlier and they let me check in. There is no wifi, except on the 8th floor and if you are staying on the 7th, you may be able to connect. The room was clean, but I was surprised there was no hair drier, but in general it is good value for the money.

Positiv:: It’s very well situated and the staff are friendly. The roof terrace is great and WiFi there is fast.

Negativ:: The rooms are cramped and in dire need of refurbishment. The ceiling fans can’t cope with the summer heat. The all inclusive breakfasts have now been reduced to toast and coffee - no eggs or even butter.

Positiv:: Die Lage, gemütliche, saubere Zimmer, die Dachterrasse zum Frühstück im 8.Stock war genial

Negativ:: Kein WLAN auf dem Zimmer, nur auf der Dachterrasse, keine Steckdose im Zimmer

Positiv:: Fantastic central position for sightseeing, shopping, restaurants and cafes

Negativ:: Very basic breakfast, could be improved.

Positiv:: Hotel mit Aufzug in bester zentraler Ortslage in der Fußgängerzone. Für Gäste ohne Auto optimal. Frühstücks- Terasse in der 8. Etage

Negativ:: Frühstück leider nicht als Buffet - der Kaffee war sehr gut aber eine Woche Sandwich ist schnell langweilig.

Positiv:: The whole thing

Positiv:: Great location in the heart of the city with everything at hand. The room was nice and clean, friendly and helpful staff and the 8th floor terrace where the breakfast is served is very nice :)

Negativ:: No wifi except on the roof top

Positiv:: The roof terrace space was lovely and everything was very clean

Negativ:: The room was quite small and very hot even though there was a ceiling fan. The room was also dark as it was on the back and the blind was permanently down to stop people looking into each other's rooms It would have been good to have had a hairdryer supplied in the room

Positiv:: Location, friendly staff. Helpful staff. Place is outdated but clean and looks nice.

Negativ:: Breakfast was grilled ham and cheese, coffee or tea,orange juice and yogurt. Do not get breakfast package. Too many nice places to eat for about the same.

Positiv:: location, staff were nice

Negativ:: i had an interior room facing a light/air well. there was a strange harmonic tone that sounded like waves breaking on the sand, all day and all night. i coukdnt close the window because of the heat but the sound was really annoying so i used earplugs. i could also smell smoke coming up the stairwell from the lobby. if i stayed here again i would ask for an exterior room.

Positiv:: The room was small,but I was on my own.But it was a single room and was perfect for what I needed. Flat screen T/V,Fan,Fridge. The breakfast on the rooftop terrace watching the sun come up was perfect. Consisted of;three ham and cheese toasties.Boiled egg,yoghurt,Fruit and unlimited tea or coffee. Lovely staff. And perfect location for everything.

Negativ:: For the price point no nothing. It was perfect.

Positiv:: Location

Negativ:: Everything very old, the fridge is making a lot of noise, it is bothering a lot in the night

Positiv:: Sentral und einfsch zu fuß oberal zu kommen

Negativ:: Die dusche hat mich nicht gefält.die duschkopf war nicht möchlich sn wand zu bleiben

Positiv:: Das Personal war sehr freundlich und sehr hilfsbereit bei Fragen. Ich habe mich sehr wohl gefühlt.

Positiv:: The person on reception was friendly and gave me a map of the area (free one you could get anywhere at a tourist desk) and the bed was clean. apparently a kettle and microwave in a central area for use

Negativ:: The hotel had no wi fi outside a very average seating area on the first floor. The room was dingy and needed decorating very overlooked and no nets so the only way to stop this was to pull the blinds. There was no tea or coffee and at 100 euros for 1 night I would expect this. The noise levels in the hotel were quite unacceptable and nothing done about this. the wardrobe doors would not open or close properly and the stairs would have been dangerous if I had to use them. No phone in the room - though this was advertised. No wifi in room though not made clear at the time of booking. The most expensive stay of my visit and definitely the worst. Headboard not attached to the bed and the area not conducive to wanting to go out at night.

Positiv:: Location

Negativ:: Shower, bed , and good on ptemmises

Positiv:: Good location, very friendly receptionists.

Negativ:: Very oldfashioned, bathroom needs to be overdone, especially tiles.

Positiv:: Room very clean and staff at front desk very welcoming and caring. Feels like you are going to your home when you come back and rest.

Negativ:: I was woken up by other people not by their voices but by the sound of water running or flushing from the surrounding rooms.it woke me up at least 3 times from 3am. But i am a light sleeper.

Positiv:: Ausgezeichnete Lage! Zentrum und Kreuzfahrtterminal fußläufig erreichbar!

Negativ:: Tv ist im Zimmer, aber kein einziger deutscher Sender, so dass man nicht einmal Nachrichten sehen kann. Mit Handtüchern war das Reinigungspersonal sehr sparsam...

Positiv:: Lage perfekt, um die Stadt zu erkunden, nur wenige Minuten vom Busbahnhof entfernt

Positiv:: Near the bus station and the centre, nice people at the reception

Negativ:: Everything was ok, nothing to complain

Positiv:: Mentioned hours of cafe earlier but that certainly did not cause a problem as there are. many cafes ,bars,restaurants within easy walking distance. Location of hotel a real bonus with both the bus and ship terminals being close by. Ideal for anyone wishing to visit Tennerife but away from the resort areas .

Negativ:: Can't think of anything! Maybe the hours of the cafe next door could have been better.

Positiv:: my room & bathroom was clean & it is situated in a very central place.

Negativ:: covers on the duvets maybe, better internet facilities, more comfortable my single bed very narrow although us single people travel alone we are accustomed to larger beds at home & it is not easy adjusting to narrow single beds minimum should be 120. Thank you. Not

Positiv:: Sehr freundliches und hilfsbereites Personal, teilweise Verständigung nur auf spanisch möglich. Sehr gute Lage in Zentrumsnähe.

Positiv:: Das Frühstück war in Ordnung, sehr gute zentrale Lage

Negativ:: Das Hotel ist in die Jahre gekommen und ist in ziemlich ramponierten Zustand. Das Personal war freundlich, meine Visa wurde nicht akzeptiert, ich musste mit der normalen Girokarte zahlen. Zuvor und später auf meiner Reise hatte ich keine Probleme mit meiner Visa gehabt.

Positiv:: Die Lage ist super, Zimmer sind ausreichend.

Negativ:: Das Hotel ist auf mehrere Gebäude aufgeteilt, man geht für das Frühstück (das übrigens absolut nicht zu empfehlen ist, ich würde empfehlen am Markt zu frühstücken) in ein anderes Gebäude auf der anderen Seite des Platzes.

Positiv:: Das Personal ist ausnehmend nett, die Zimmer sauber. Rezeption ist rund um die Uhr anwesend. Das sind gute Punkte das Hotel zu buchen. Das Hotel liegt optimal.

Negativ:: Störend fand ich die Plastikverpackungen von Marmelade, Butter, etc am Frühstücksbüffet. Die Allgemeinflächen wie Flure und Treppenhaus sind renovierungsbedürftig. Da das Hotel sehr zentral liegt, kommt es oft zu Ruhestörungen in der Nacht.

Positiv:: Das Hotel war mir bekannt. es ist einfach und preisgünstig

Positiv:: Good breakfast. Able to leave case as late departure. Although room not normally available unti 14.00, mine was available when I arrived at 11.00.

Positiv:: I liked the bathroom size and the charging ports.

Negativ:: The room could have been cleaned better. It was not done thoroughly.

Positiv:: Great location

Negativ:: Not many food options, small room, view from a room to wall

Positiv:: Good location

Negativ:: Rooms do not look like on the pictures on booking.com. They are small, dirty and smelly. Outdated look and claustrophobic rooms. I do not recommend this hotel.

Positiv:: The room was clean with en suite bathroom. Location was good.

Negativ:: No outward facing window so no natural daylight. No kettle/tea making facilities. Extremely noisy between 9.30 and 10.30 pm with much loud laughter, shouting and a small dog yapping on both nights of my stay! Bed not overly comfortable.

Positiv:: Great location and a large & clean room.

Negativ:: Very outdated.

Positiv:: Air conditioner an cleaning in the bathroom.

Negativ:: Smell bad

Positiv:: Breakfast wasn't to bad

Negativ:: Very noisy and basic