2.0
Several dozen people were told that they ran out of cars and that we would have to either wait 2 plus hours for returns or go to another rental agency. This is complete failure on management to plan, especially for an airport location. I ended up paying DOUBLE for my rental because of their incompetencies.Bewertet am 29. Mai 2023
Bewertung von![kayak]()
8.0
Line up at the airport was not good at all. Also once we finally got served, as we waited for our vehicle ( again in a long line ) it became apparent that when you gave a sneaky tip that you got serviced much faster. Poor service at pick up. But the car and value for Money was good.Bewertet am 28. März 2023
Bewertung von![kayak]()
2.0
3hour wait to get checked in and then 2 hour wait for a car. Only had one person processing rental cars. Staff said it was the same way last year for this time of year. They already knew they were going to be busy so they Should have had more staff on duty.Bewertet am 21. Feb. 2023
Bewertung von![kayak]()
6.0
I had no one inspect the car before we left and when we returned. I had to go out of my way to get an inspection sheet and do it myself.Bewertet am 1. Feb. 2023
Bewertung von![kayak]()
2.0
They were out of cars. None- there were about 60 people there that night and they did not get their vehicles. I paid a high upgrade fee to get a Shelby mustang convetible - it was the only car they had left. I was expecting to pay about $200 for a rental and I ended up spending about $900. It was a horrendously suboptimal experience. The car, however, was nice, but it would have rather been able to rent and pay for what I needed, not for a fancy sports car.Bewertet am 21. Nov. 2022
Bewertung von![kayak]()
10.0
This experience was great but adjusting rental dates/times is always difficult and costly with Thrifty.Bewertet am 13. Feb. 2022
Bewertung von![kayak]()
4.0
Easy pickup and drop off. Car was clean. But many hidden fees, including charging a fee for spouse as second driver. Most companies don’t charge for this. The total cost was double the original quote which was very frustrating.Bewertet am 17. Jan. 2022
Bewertung von![kayak]()
10.0
Great value for the price . Staff got us checked in and on the road quickly. Drop off was a breeze. Staff very courteous!Bewertet am 22. Nov. 2021
Bewertung von![kayak]()
1.9
Scam artists. Long lines, don’t disclose additional fees and unprofessional.Bewertet am 13. Okt. 2021
Bewertung von![kayak]()
5.9
45 minute wait for getting to the counterBewertet am 13. Okt. 2021
Bewertung von![kayak]()
3.9
The upgrade cost could have been done away with since I was in a price where the agent got to choose the car. I saw many other companies that had compact cars for $20 to $25 cheaper a day. Then to try and up sale us on insurance and gas was a it too much. I won't use Thrifty again.Bewertet am 14. Sept. 2021
Bewertung von![kayak]()
2.0
Negativ:60 people in line to pick up. Never got the vehicleBewertet am 9. Juni 2021
Bewertung von![kayak]()
